Aeon
  • 01-Oct-2019 to 30-Nov-2019 (CST)
  • Minneapolis, MN, USA
  • Salary
  • Full Time

Aeon offers an impressive benefits package which includes: medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program.  


Organization Background

Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated more than 4,400 apartments and townhomes. These homes provide stability to more than 9,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you'll discover hard work that's worth it. Learn more about Aeon at www.aeon.org.

 

Position Summary

We are seeking an experienced business manager with exceptional leadership, business and financial management, planning/problem solving and customer services skills to join our team! This dynamic, results-driven professional will enjoy an exciting, fast paced work environment. Paige Hall, The Heritage & The Barrington make up 112 affordable and market rate apartment homes in Downtown Minneapolis, MN. In addition to providing affordable and market rate apartment homes, this set of apartment communities offers homes for individuals and households who have experienced long term homelessness, in partnership with local service providers. The Property Manager reports directly to the Portfolio Director.

 

Key responsibilities include, but are not limited to:

 

Lead, motivate, and direct staff

  • Ensure effectiveness of staff through ongoing training, mentoring and working through performance matters in an effective and timely manner
  • Ensure growth of the team by instructing them to attend various seminars and classes, and actively participate and engage in growth opportunities as well
  • Perform annual reviews for each staff member
  • Adequately document all disciplinary policies and procedures
  • Use delegation skills to effectively manage time as well as cross train other staff members
  • Observe all time reporting 

 

Customer Service

  • Ensure that Aeon's residents are appropriately served in a positive, welcoming environment
  • Work with other Aeon staff and outside parties to help Aeon residents engage within their community and create Home
  • Lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc...

 

Financial Management

  • Support the development of annual operating budgets for assigned properties
  • Creates monthly financial variance reports
  • Support annual capital expenditure projections to protect and maximize assets
  • Effectively monitor and collect on property receivables
  • Control expenses and optimize property profitability

 

Physical Asset Maintenance and Supervision of Contractors

  • Responsible for the maintenance and upkeep of the physical asset by guiding the maintenance team
  • Consistently monitors and follows up on timely and accurate completion of resident and common area work orders
  • Inspect property for hazardous or potential liability situations as requested 
  • Continually monitor vendor invoices and performance
  • Communicate with vendors concerning unsatisfactory performance and/or invoice issues
  • Prepare and monitor for quality inspections including but not limited to REAC, Section 8, MPHA, etc.

 

Leasing & Marketing

  • Obtaining occupancy goals as set by the budget/organization by marketing
  • processing applications
  • retaining residents
  • affirmative marketing

 

Administrative Management

  • Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations
  • Ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures
  • Continually improve management and technical skills

 

Skills & Qualifications

  • Significant experience and accomplishments leading a property management or related business team
  • Ability to engage in high level customer service that is culturally responsive, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc... is required
  • Excellent communication and ability to maintain positive resident relations resulting in strong resident retention
  • Must possess strong supervisory and leadership skills and be able to drive results
  • Proven track record of preparing, understanding and managing budgets as well as increasing net operating income
  • Knowledge of and/or ability to, operate under fair housing laws and regulations
  • Experience working with individuals experiencing or significantly impacted by mental health, substance use, poverty, and trauma is preferred
  • Intermediate navigation and knowledge of computer systems
  • Must be a resourceful problem solver with an attention to details and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon's mission
  • Valid drivers' license, reliable vehicle and vehicle insurance required

 

Compensation

Compensation is commensurate with experience. Aeon offers an impressive benefits package which includes: medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program.

 

If you are interested in applying for this position, please visit: https://aeonmn.applicantpro.com/jobs/1210442.html

 

Position is open until filled.

 

Aeon is an Equal Opportunity / Affirmative Action Employer

Employees and residents are encouraged to apply.

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